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| Our Clients | ||
| Our Clients | ||
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The following excerpts from customer letters have been reproduced with their permission. The original letters are on file at SOS and copies are available upon request. |
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Words cannot express how pleased I am with you and your company. The personalized customer service and the incomparable level of business are far and above others in your field. I have worked with many vendors here at Wal-mart but none have given me the satisfaction of a quality product with impressive service. Sincerely, Jeanine Kidd Unix Operations Information Systems Division Thank you, Larry--I've tossed my Inmac catalog! Not only am I impressed by your friendly and personalized service but also your great prices! I also appreciate your follow-up call after an order is placed to be sure that the shipment arrived is correct. JOHNSON CONTROLS, INC. Denise Realmuto Senior Secretary Steve Kuhl has worked with Outdoor Systems since 1991. Steve has been an exceptional example of customer service not readily found in todays business climate. Prices are very competitive, response time is second to none, same day special carrier is unheard-of, Swift does it. Our demand for supplies is very high. Steve tracks our account and makes sure critical inventory is on hand, before we need it! From the entire Outdoor Systems, we thank you. Sincerely, Joe LaFaver and Micheal Mitchell Art Directors
I would like to take this opportunity to say what a wonderful job Swift Office Solutions (SOS) is doing for APL. Prior to doing business with SOS, we were using another distributor for the majority of computer software/hardware needs. When this distributor couldn't hold pricing on items we bought on a regular basis, I was told to shop somewhere else. Since I had been testing SOS with a few items, I told them we were going to go with them on a full time basis. Not only did they handle the volume of business, their prices were better than our previous distributor. Pricing is only one aspect of your business, customer service is your bread-and-butter. Sincerely, Jonathan A. Brewer Data Communications Coordinator/Buyer
I would say that we have been handled with "extra mile" service ever since we began our dealings with this company. Due to the splendid personalized service, it is easy to recommend Swift Office Solutions to new clients, and I often do. Respectfully, Catherine N. Blazer Sales Coordinator
This is just a letter to let you know what an excellent job you and your organization has done for my company. Your friendly, helpful and professional manner is a joy to work with. Swift Office Solutions always seems to have the answer to my problem. Sincerely, Deanne Gessler Purchasing Agent
I would like to take this opportunity to thank Swift Office Solutions (S.O.S.) for providing us with our office and computer related supplies for the last 4 years. Kathy Dykton has been an excellent Account Representative. She always finds the products we need and at the best possible price. Mostly I am impressed with the customer service Kathy has provided Pulice Construction, Inc. She is always willing to the extra mile for her customers. Sincerely, Boyd Davies Data Processing Manager
Lund Cadillac has no question in giving the highest recommendation to Swift Office Solutions and their staff. My contact has been with Mark who has the ability to find computer equipment that no other supplier has been able to find. Lund Cadillac is extremely happy with their quick service and reasonable prices with stock always available. Sue Yaunk Systems Administrator |
Simply put, I have never worked with a finer vendor. The professionalism and attention to detail is why HRH of Arizona has continued its long relationship with Swift Office Solutions. This work ethic was never more evident than during our office relocation during September. We utilized your staff to organize, pack, secure, ship and setup our automated systems at our new location, all in a 24-hour period. In short, we experienced zero downtime related to our automated systems move. Steven Graves Manager of IT West Region
Swift Office Solutions (S.O.S.) has consistently provided us quality products at competitive prices. Most of all SOS has one of the best service records we've ever encountered at Circle K. Whenever we've had a critical need for certain supplies short time, Mark has delivered the product on time. Sincerely, Robert J. Beni Manager Administrative Services Information Services
The way you handled our large order of computers and their hardware in January of this year is to be commended. You took care of our problems and fulfilled our unique requirements with skill and speed. Your professionalism and dedication puts, you, and Swift Office Solutions, at the top of our list. Thank you. Very Truly yours, Mark Metzler Manager MIS
I am writing to express my satisfaction with the service we have received from your company and the sales representatives who have handled our account. It is refreshing to deal with an organization that places the emphasis on service. We are constantly bombarded with telephone calls, catalogs, mailings, faxes, Emails from companies wanting to sell us computer hardware, software and supplies, but we usually end up dealing with Swift because of the service after the sale. Sincerely, Bruce Johnson Director of Information Systems
I get a lot of sales calls, and I compare a lot of prices to substantiate my vendor decisions. Please know that I plan to continue my computer supplies purchasing with Swift. Keep up the good work! Sincerely, Kimberly O'Dowd Systems Coordinator
Our sales representative, Judy Erdahl is always available when we call, gives prompt courteous attention to all of our computer software, hardware, or office supply needs ensuring the final product purchased is exactly what we need. She is exceptionally knowledgeable in all areas of computers down to the smallest office supply item. Judy will never hesitate to call a manufacturer to verify the compatibility of our existing computer equipment before promoting the product in question. Very truly yours, Kim Taylor Administrator HydroSystems, Inc.
This is to express the City of Goodyear's appreciation for the excellent service you have provided to us over the past six years. Your quality products and excellent sales service have kept us as a customer all these years. In particular, Mr. Mark A. Klein has been a major reason for our patronage. Sincerely yours, L Henry Padilla Information Systems Manager
This letter is written to make you aware of our total satisfaction with the excellent service and cooperation we never fail to receive from Joe Sherry. His attitude is one of helpfulness, cheerfulness and genuine concern for our needs. Joe always goes the "extra mile" and more. Sincerely, Debi Balek Administration |
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